Refund Policy 

Effective date: October 2, 2026

One-Time Product Purchases

We offer a 30-day money-back guarantee on all one-time product purchases. If you are not satisfied for any reason, submit a request through our Support Center at serialprogressseeker.freshdesk.com/support/home within 30 days of your purchase. Include a brief note on what wasn't working for you so we can keep improving — and we'll refund your original payment method quickly and without hassle.

After 30 days, all one-time purchase sales are final.

Note on SeekQuote: Because SeekQuote is a downloadable browser extension, your refund also ends your license to use it. When you request a refund, we will ask you to remove SeekQuote from your Chrome extensions page (chrome://extensions) and reply with a quick screenshot confirming it is uninstalled. Once your refund is issued, any continued use of SeekQuote is unauthorized.

Subscriptions
Subscription fees are non-refundable. When you cancel a subscription, your access continues through the end of your current paid billing period — we do not issue partial-period refunds for unused time remaining in a billing cycle.

To cancel, log in to your account and navigate to your billing settings, or contact us through our Support Center.

Trial Fees
Introductory trial fees are non-refundable.

Training Programs and Membership Communities
Refund eligibility for training programs and membership communities is disclosed at the point of purchase and may vary by program. Please refer to the terms presented at checkout. If you have questions, contact our Support Center.

How to Request a Refund
Submit all refund requests through our Support Center at serialprogressseeker.freshdesk.com/support/home

Please include your order information and a brief note explaining your reason for the request. We aim to process all eligible refund requests promptly.



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